Shipping Policy
Last updated: January 2026Processing Time
All orders are printed on-demand by our fulfillment partner, Printful. Please allow 2-5 business days for production before shipping. During peak seasons (holidays, sales events), production time may extend to 7-10 business days.
Shipping Destinations
We currently ship to the following countries:
Additional countries may be available at checkout depending on product availability.
Estimated Delivery Times
After production, typical shipping times are:
| Region | Estimated Time |
|---|---|
| United States (Domestic) | 5-8 business days |
| Canada | 8-12 business days |
| Europe (UK, DE, FR, etc.) | 8-15 business days |
| Australia | 12-20 business days |
These are estimates and may vary based on customs processing and local delivery conditions.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Destination country
- Package weight and dimensions
- Shipping method selected
Exact shipping costs will be displayed before you complete your purchase.
Order Tracking
Once your order ships, you'll receive an email with tracking information. You can use this to monitor your package's journey. Please note:
- Tracking may take 24-48 hours to update after shipment
- International tracking may be limited once the package leaves the origin country
Customs & Import Duties
For international orders, please be aware:
- Your order may be subject to import duties, taxes, and customs fees
- These charges are determined by your country's customs office and are not included in our prices
- You are responsible for paying any applicable customs fees
- We cannot predict or control these charges, as they vary by country
Multiple Fulfillment Centers
Printful operates fulfillment centers in multiple locations (USA, Europe, Australia). Your order will be produced at the facility closest to your shipping address when possible, which helps reduce shipping times and costs.
If you order multiple items, they may ship separately from different facilities and arrive at different times.
Delayed or Lost Shipments
If your order is significantly delayed or appears lost:
- Check your tracking information for updates
- Wait until the estimated delivery window has fully passed
- Contact us with your order number — we'll investigate and work toward a resolution
See our Return & Refund Policy for information on lost package claims.
Contact
For shipping questions, please visit our FAQ page or email us at support@wavepoint.space.