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Shipping Policy

Last updated: January 2026

Processing Time

All orders are printed on-demand by our fulfillment partner, Printful. Please allow 2-5 business days for production before shipping. During peak seasons (holidays, sales events), production time may extend to 7-10 business days.

Shipping Destinations

We currently ship to the following countries:

United StatesCanadaUnited KingdomAustraliaGermanyFranceSpainItalyNetherlands

Additional countries may be available at checkout depending on product availability.

Estimated Delivery Times

After production, typical shipping times are:

RegionEstimated Time
United States (Domestic)5-8 business days
Canada8-12 business days
Europe (UK, DE, FR, etc.)8-15 business days
Australia12-20 business days

These are estimates and may vary based on customs processing and local delivery conditions.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination country
  • Package weight and dimensions
  • Shipping method selected

Exact shipping costs will be displayed before you complete your purchase.

Order Tracking

Once your order ships, you'll receive an email with tracking information. You can use this to monitor your package's journey. Please note:

  • Tracking may take 24-48 hours to update after shipment
  • International tracking may be limited once the package leaves the origin country

Customs & Import Duties

For international orders, please be aware:

  • Your order may be subject to import duties, taxes, and customs fees
  • These charges are determined by your country's customs office and are not included in our prices
  • You are responsible for paying any applicable customs fees
  • We cannot predict or control these charges, as they vary by country

Multiple Fulfillment Centers

Printful operates fulfillment centers in multiple locations (USA, Europe, Australia). Your order will be produced at the facility closest to your shipping address when possible, which helps reduce shipping times and costs.

If you order multiple items, they may ship separately from different facilities and arrive at different times.

Delayed or Lost Shipments

If your order is significantly delayed or appears lost:

  1. Check your tracking information for updates
  2. Wait until the estimated delivery window has fully passed
  3. Contact us with your order number — we'll investigate and work toward a resolution

See our Return & Refund Policy for information on lost package claims.

Contact

For shipping questions, please visit our FAQ page or email us at support@wavepoint.space.